01 Personal data we collect
We collect only the information needed to respond to you and provide our services:
• Contact details you give us, such as your full name, phone number and email address.
• Details of your enquiry, such as the villa you are interested in and your message.
• Technical data such as your IP address, browser, device and the pages you visit, collected through cookies. See our Cookie Policy.
02 How we use your data
• To respond to your enquiry and arrange viewings or calls.
• To send you information about the villas you have asked about.
• To provide Living Care Services and rental management to villa owners.
• To improve our website and understand how it is used.
• To meet our legal and regulatory obligations.
03 Legal basis
We process your personal data on the basis of your consent, to take steps at your request before entering into a contract, for our legitimate interests in operating and improving our business, or where required by law.
04 Sharing your data
We do not sell your personal data. We may share it with service providers who act on our behalf, such as website hosting, customer relationship and email providers, with our professional advisers, and with authorities where the law requires it. Each is required to keep your data secure.
05 International transfers
Where your data is stored or processed outside Thailand, we make sure it receives a level of protection that meets the requirements of the PDPA.
06 How long we keep it
We keep personal data only for as long as needed for the purposes above, or as required by law. Enquiry details are kept for 1 year after our last contact with you, then securely deleted.
07 Keeping your data secure
We use appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access.
08 Your rights
Under the PDPA you have the right to:
• Access and request a copy of your personal data.
• Ask us to correct data that is inaccurate or incomplete.
• Ask us to delete or anonymise your data.
• Object to or restrict how we use your data.
• Receive your data in a portable format.
• Withdraw your consent at any time.
• Complain to the Personal Data Protection Committee (PDPC).
09 Contact us
Company
LELEAF CANALIS CO., LTD.
Address
51/51 Moo 10, Hin Lek Fai, Hua Hin, Prachuap Khiri Khan 77110, Thailand
Phone
Data Protection Officer
Data Protection Contact, [email protected]
10 Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Questions about your data?
Our team is happy to help. Read our Cookie Policy or get in touch.